Bike Repair Direct Customer Reviews

Below are some of my customer reviews left on different platforms around the web. They are genuine verified reviews. All feedback is important and gives a new customer an insight into previous customer experiences for repairs and servicing at bike repairs direct.

You can visit the review platforms and see my testimonials, just search on, Google, Facebook, Trustpilot Free Index, Yelp and more.





Free Bike Pickup!

Excellent service, Gary is friendly and professional, the whole experience exceeded my expectations. Will use bike repair direct again for sure.

Bournemouth: Bike Repairs & Servicing

Ag Mile, Google Review Verified Customer

Free Bike Pickup!

Outstanding quality of work at a great price, cost free bike pick up and drop off with the addition of professional finish, what more to ask for. Definetly recommend regardless if small or big problem.

Westhowe: Bike Repairs & Servicing

Michal Mereu, Google Review Verified Customer

Great Service!

Thanks Gary, great service quick and very responsive to emails. I have been really impressed and will definitly use Gary again. Thank you.

Westbourne: Bike Repairs & Servicing

Jack Hennings, Google Review Verified Customer

Professional Bike Service!

I had the BEST experience with Bike Repairs Direct: great & professional bike service, super fast and friendly communication, price value is unbeatable. I’ll definitely will bring my bike there again and I can only recommend Bike Repairs Direct to 100%.

Westbourne: Bike Repairs & Servicing

Tamara S, Google Review Verified Customer

Such Quality Work!

Gary’s service is second to none, I can’t recommend him enough. It’s rare to find such quality work at great prices, and it’s no wonder he’s an in demand guy. Don’t hesitate to book with him.

Westbourne: Bike Repairs & Servicing

Jack Lenton, Google Review Verified Customer

Highly Recommended!

Gary did a great job servicing my trek alpha road bike, which involved replacing most of the drivetrain. Really friendly service, I would highly recommend

Lilliput: Bike Repairs & Servicing

Philip Sparks, Google Review Verified Customer

  Best Customer Service Interactions!

If I could give more than five stars, I would! One of the best customer service interactions I have ever had.

Gary was beyond helpful in returning a faulty bike I had purchased from another seller and negotiating a refund. He also helped me find another second hand bike to buy which so fa has been perfect.

He went above and beyond, explaining processes and remaining patient despite my limited knowledge of bikes.

In the future I will not use any other bike repair service.

Westbourne: Bike Repairs & Servicing

Roshanna W, Google Review Verified Customer

  Can 100% recommend!

Excellent service, thanks Gary! Bike has come back running very smooth! Can 100% recommend – will not hesitate to use again for a future service or any repairs.

Ensbury Park: Bike Repairs & Servicing

Simon Berndt, Google Review Verified Customer

Excellent Service!

Excellent Service!

Townsed: Bike Repairs & Servicing

Ronnie Richards, Google Review Verified Customer

Fantastic work went above and beyond!

Fantastic work went above and beyond what I asked of him bikes like new would recommend to anyone first class!! Thanks Gary

Wallisdown: Bike Repairs & Servicing

Paul Stokes, Google Review Verified Customer

Transformed an old bike for my grandson!

Excellent service from bike repairs direct. Gary transformed an old bike for my grandson for a very reasonable price. Very good communication via text and email.

Would certainly thoroughly recommend bike repairs direct to anyone looking for friendly and first rate service.

Broadstone: Bike Repairs & Servicing

Pat Brandwood, Google Review Verified Customer

Picked my bike up a day early!

Excellent service, even picked my bike up a day early as he was in the area!, very polite and friendly, bike was returned at the time promised, with the work done. Very impressed, would use these guys again if needed

Upton – Poole: Bike Repairs & Servicing

Pete Salmon, Google Review Verified Customer

24hr Turnaround!

Great service, very busy but still made time to fit me in for a 24 hour turnaround. Will definitely use again

Poole: Bike Repairs & Servicing

Daniel Frezza, Google Review Verified Customer

Very Competitive Pricing!

Gary’s attention to detail and workmanship is first class.
This was my first time using Bike Repairs Direct, but it won’t be the last.  Very competitive pricing, which was discussed before the work started.

Bike was collected from my home and delivered back to me after having a service and additional work done. First class service.

Alder Hills – Poole: Bike Repairs & Servicing

Mark Wood, Google Review Verified Customer

Superb Service!

Superb service! Bike collected, serviced & repaired to the highest standards and returned in pristine condition. Will definitely use Bike Repairs Direct again. Highly recommended.

Wimborne: Bike Repairs & Servicing

Rob Clark, Google Review Verified Customer

Can’t Fault Gary’s work!

Can’t fault Gary’s work and attention to detail. First time I have used Bike Repairs Direct and certainly will be using again for all future servicing and repairs.

Poole: Bike Repairs & Servicing

Mark Coakes, Google Review Verified Customer

Excellent Service!

Excellent service and friendly staff, will use again and highly recommend them.

Bournemouth: Bike Repairs & Servicing

Rob Akam, Google Review Verified Customer

Had A Tube Puncture!

Had a tube puncture, he helped me a lot by fixing it as fast as he took it with the car so I didn’t have to go home walking, went to his house and in half an hour had it already fixed with a new tire and tube, and also he fixed some other important issues, very good service and price also his dog is adorable!

Wallisdown: Bike Repairs & Servicing

Alex Tudoran, Google Review Verified Customer

Excellent Service!

Excellent service from Gary at Bike Repairs Direct. Would highly recommend.

Poole: Bike Repairs & Servicing

Chris Allen, Google Review Verified Customer

Very Good Job!

Very good job! Well Done!

Ensbury Park: Bike Repairs & Servicing

Eder Batista, Google Review Verified Customer

Excellent An Reliable Service!

Excellent & reliable service – our two mountain bikes are like new after a service with Gary, despite both being over 6 years old.

Bournemouth: Bike Repairs & Servicing

Ramsey Assal, Google Review Verified Customer

Bike Feels Brand New After Its First Service!

Bike feels brand new after its first service in 6 years! Gary is very knowledgeable and friendly.. the pickup service really helped me out!

Parkstone: Bike Repairs & Servicing

Charlie Penwarden, Google Review Verified Customer

Picked up my 2002 Cannondale F700 to perform a full service!

Gary came and picked up my 2002 Cannondale F700 to perform a full service. He checked over the bike and found that it didn’t need a full service just some new disc brake leavers and calipers. I must admit the brakes on my Cannondale have never been that good recently but they were 16 years old. He quoted me to supply new brakes and fit them which he did. He also tightened up the head stock, checked the bottom bracket and chain and made some minor adjustments without charging.

The new brakes are much better than the originals and my bike is now running like new. Great service and such a nice guy. Would thoroughly recommend.

Broadstone: Bike Repairs & Servicing

Dave Hancock, Google Review Verified Customer

Absolutely fantastic!

Absolutely fantastic – friendly, flexible, and so happy with the results.

Bournemouth: Bike Repairs & Servicing

Marthe Broadhusrt, Google Review Verified Customer

Everything is on point from the customer service to the job done!

If you need to have a bike serviced or fixed this is the place.Everything is on point from the customer service to the job done, I couldn’t recommend them more highly. As long as they are open for business I will be using there services.

Holdenhurst Road: Bike Repairs & Servicing

Deolo Barber, Google Review Verified Customer

Only had a small problem with my bike!

Great service, fabulous prices! Only had a small problem with my bike but Gary fixed the issue quickly and checked my bike over and found loose peddles! I should have called him sooner. Will definitely use this repair company again!

Northbourne: Bike Repairs & Servicing

Ursula Boardman, Google Review Verified Customer

Collected my bike at work!

Excellent and friendly service from Gary. I called and he came and collected my bike at work, agreed to provide a clear and itemised quote before commencing work. He kept me up to date with parts ordering and contacted me when ready then brought bike back to work. After some parts replacement and a premium service the bike is riding really well.

That was about 3 weeks ago and still in perfect condition on about 70 miles per week commuting. Wouldn’t hesitate to recommend Gary’s service to anyone.

Poole: Bike Repairs & Servicing

Ewan Wilson, Google Review Verified Customer

Using mobile bike repairers!